"My Heartwood Ashley birdhouse is so beautiful and the quality is excellent. Thank you so much." Sandi, Atlanta

"Thanks in advance, you have great customer service, feels like doing business with friends." Lynette, New York.

"Received the birdhouse yesterday and in good order. Thanks for the efforts on your end and please pass on my appreciation to your "manufacturer." It was packaged well and arrived by the time I was told it would. I REALLY like it!" Doreen, Washington

Copyright 2005-2016 by Web Design Partners
Shipping / Policies
shipping / policies

shipping / policies

Order With Confidence.
Wild Bird Goodies wants to ensure your shopping experience is excellent. Therefore, when you shop with us, you can be confident that we will:

  • Never divulge your credit card information. We do not retain your credit card information following your purchase.
  • Never supply your email address to anyone.
  • Your purchase will be shipped as soon as possible, in many cases within 24 hours. If there is some delay (some houses are built to order) you will be notified immediately.
  • Be provided a tracking number when your order ships.
  • Never see hidden charges on your card. The price shown to you when you check out is the price you pay. Always.
  • Please review our complete privacy policy.
Shipping: We ship to all 50 US states by ground FedEx, USPS or UPS. The shipping charge is based on the order cost, and will change as manufacturers change prices and specifications.

We ship to Alaska and Hawaii via USPS Parcel Post at an additional charge that is automatically added. If the actual shipping to Alaska or Hawaii is less than the total shipping charged, we will refund the difference. If the shipping is more, we will contact you to let you know the extra amount. If you need to ship internationally, or need over night or 2nd day services, contact us first via E-mail or phone: 770-664-0848.

Sales tax is added for Georgia USA residents.

Please Note: Your credit card statement will show the charge being from Web Design Partners.

Our Commitment: We have enjoyed feeding and housing wild birds in our back yard for years. We regularly have Woodpeckers, Finches, Wrens, Cardinals and many other varieties come vist, and many stay around. We even had a wild Turkey live with us for over a year! Over the years, we've had many feeders and houses. Some were good, but many were not. Our commitment is to provide our customers with the finest products that will enhance your birds' natural habitat.

Our Guarantee:  We are dedicated to providing you with top quality products, hand-crafted from the finest materials, and designed to be functional and aesthetically pleasing. We offer a 15-day money-back guarantee if you are not completely satisfied. Shipping and handling costs are non-refundable.

Return Policy: We strive to achieve 100% customer satisfaction by providing top quality products. We realize, however, that sometimes a product is not exactly what you expected. If you wish to return an item within 15 days of your purchase, you may do so and receive a credit toward the purchase of another item; or you may receive a refund of the purchase price. (Shipping charges are not refundable.) Before returning any item, you must contact us to obtain a Returned Merchandise Authorization (RMA). We will not accept any returns without an RMA. You may contact us at sales@wildbirdgoodies.com

Embroidered items may not be returned. Insure and return your package with a shipper who provides tracking information, as we cannot be held liable for lost/damage/stolen packages. Return the unused product in its original packaging *Tags must be intact*. Shipping and Handling is non-refundable and return shipping is at the purchaser's expense. Note:There may a restocking fee of 10% to 20%, depending upon the item you have purchased.